This page explains what personal data AVIT Consulting collects through consulting-avit.com, why, who helps us process it, how long we keep it, and what rights you have. We keep it short and only collect what we need to answer you.
1. Who we are
The website consulting-avit.com is run by:
| Company | AV Information Technology SRL, which runs AVIT Consulting |
|---|---|
| Enterprise and VAT number | BE 0788.349.484 |
| Register | RPR/RPM Brussels |
| Registered address | Avenue Armand Huysmans 1, 1050 Ixelles (Brussels), Belgium |
| Contact for privacy questions | privacy@consulting-avit.com |
AV Information Technology SRL is the data controller: we decide why and how your personal data is processed.
2. What we collect and why
When you use the contact form or email us
This covers messages sent through the form on this website and emails sent directly to info@consulting-avit.com or privacy@consulting-avit.com.
| Data | What you want help with (your choice in the form), the tender you mention (optional), your name, email address, company, your message (optional), and anything else you choose to send us. When you use the form, our form provider also receives technical data such as your IP address and the time of sending. |
|---|---|
| Why | To answer your request and, if useful, propose a call. |
| Legal basis | Steps you ask us to take before a possible contract (GDPR Article 6(1)(b)), and our legitimate interest in answering business enquiries (Article 6(1)(f)). |
| How long we keep it | No longer than 24 months after our last contact with you, unless you become a client, in which case we keep what's needed for the business relationship and our legal obligations. Our form provider keeps its own copy of form messages for up to 3 years (see section 3). |
When you ask for an article
| Data | The topic you ask about, what you'd like to know (optional), and your email address. Our form provider also receives technical data such as your IP address. |
|---|---|
| Why | To write the article you asked for and email you once when it's published. We don't add you to a mailing list or send newsletters. |
| Legal basis | Your request, and our legitimate interest in answering it (GDPR Article 6(1)(f)). |
| How long we keep it | We delete your request after we've told you the article is published, or no later than 12 months after your request if we don't write it. Our form provider keeps its own copy for up to 3 years (see section 3). |
When you book a call
| Data | Your name, email address, the time you pick, and what you write in the booking form. |
|---|---|
| Why | To hold the call you booked. |
| Legal basis | Steps you ask us to take before a possible contract (GDPR Article 6(1)(b)). |
| How long we keep it | No longer than 24 months after our last contact with you, unless you become a client. |
When you visit the website
| Data | Technical data your browser sends with every request: IP address, browser type, the page requested, and the time. |
|---|---|
| Why | To deliver the website, keep it secure, and protect it against abuse and automated attacks. |
| Legal basis | Our legitimate interest in a secure, working website (Article 6(1)(f)). |
| How long we keep it | Our hosting provider's access logs are normally deleted within about 24 hours, after their daily processing, and we don't archive them. Our providers may keep security logs for longer under their own policies. |
Visitor statistics
We use a privacy-friendly statistics service to count visits and see which pages are read. It uses no cookies and doesn't track you across websites.
We don't sell your data, we don't use it for advertising, and we don't make automated decisions about you.
3. Who processes data for us
We use a few service providers to run this website and answer you. They handle personal data on our behalf, only for the purposes above:
| Type of provider | What they handle |
|---|---|
| Form service | Delivers form messages to our mailbox and keeps a copy for up to 3 years. To filter spam, it may check your IP address and email address with spam-filtering services, and the form shows a bot check (a captcha) that runs in your browser and sends technical data such as your IP address to the captcha provider. |
| Email provider | Our mailbox, where your message arrives and our reply is sent from. |
| Calendar | Where a booked call is saved: the time, your name and email, and the booking form. |
| Hosting provider | Stores the website files and writes the server logs (IP address, page, time). |
| Website delivery and security | Delivers the website, protects it against attacks, and counts visits. |
Some of these providers are based outside the European Union, or may process data there. Where that's the case, the transfer relies on a safeguard the GDPR allows, such as an adequacy decision of the European Commission, the EU-US Data Privacy Framework, or the European Commission's Standard Contractual Clauses. You can ask us for the details at privacy@consulting-avit.com.
4. Cookies
We don't use cookies for analytics or advertising, and we don't track you. Only strictly necessary security cookies may be set, to tell real visitors apart from automated traffic. They're needed for the site to work securely, so they don't require your consent.
5. Your rights
Under the GDPR you can ask us to:
- Accessshow you the personal data we hold about you
- Rectificationcorrect it
- Erasuredelete it
- Restrictionlimit how we use it
- Objectionstop using it based on our legitimate interest
- Portabilitygive it to you in a portable format
To use any of these rights, email us at privacy@consulting-avit.com. We answer within one month, as the GDPR requires. For complex requests this can be extended by up to two more months, in which case we tell you within the first month. We may ask you to confirm your identity first.
If you ask us to delete your data, we delete it from our mailbox and ask our form provider to delete its copy.
You also have the right to file a complaint with the Belgian Data Protection Authority (dataprotectionauthority.be).
6. Changes to this policy
If we change how we handle personal data, we update this page and the date at the top.